Archive for 'Communication'

Medical Transcription & Medical coding.

4 November 2008

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Eye Contact & Rapport

10 September 2008

It was both comical and sad. The electrical goods salesman was trying so hard. He’d come through the one-size-fits-all school of communication skills in which he’d learned a few rules for how to create rapport with people. And he was resolutely sticking to those rules.
He’d learned ‘good eye contact’ was important and was using [...]

Counselling skills

3 July 2008

COUNSELLING

Description:
Group Communication Pitfalls: Overcoming Barriers to an Effective Group Experience treats groups and the work involved in grouping as useful tools humans have developed for responding to [...]

Laughter the Best Medicine

14 June 2008

First Day on the Job
A man joined a big Multi National Company as a trainee…..
On his first day, he dialed the kitchen and shouted into the phone: "Get me a cup of coffee, quickly!"
The voice from the other side responded: "You fool, you’ve dialed the wrong extension! Do you know whom you’re talking to?"
"No" replied [...]

MAKING ORAL PRESENTATIONS

11 May 2008

MAKING ORAL PRESENTATIONS
The material of your presentation should be concise, to the point and tell an interesting story. In addition to the obvious things like content and visual aids, the following are just as important as the audience will be subconsciously taking them in:
YOUR VOICE - how you say it is as important as what [...]

E-Mail Etiquettes

11 May 2008

Good Email Manners - here are some simple yet effective tips for using email more efficiently:
1. If you are sending an email to multiple people, put their email addresses in the BCC field and your own email address in the To: field. No one likes to share their private email address with strangers.
2. The email [...]

Active Listening

14 April 2008

Hearing and listening are not the same thing. Hearing is the act of perceiving sound. It is involuntary and simply refers to the reception of aural stimuli. Listening is a selective activity which involves the reception and the interpretation of aural stimuli. It involves decoding the sound into meaning.
Listening is divided into two main categories: [...]

COMMUNICATION ETQUETTE

2 March 2008

Q. How should I distribute invitations at school to a non-school related party or event?
A. When inviting school classmates to a home party, follow the school’s policy for extending invitations. In the absence of a policy, keep in mind that when invitations are passed out at school, excluded students may have their feelings hurt. If [...]

Spoken English

27 December 2007

English is the need of the hour today. We Indians are considered to be the majority english speaking people in the world. However, Indian english is not to the expected quality. By quality I mean english that is spoken with correct grammar, accent, pronunciation, fluency, stress and intonation. This is what I call as “GOOD [...]

The Skill Called Listening

14 December 2007

Listening is the first language mode that children acquire. It provides a foundation for all aspects of language and cognitive development, and it plays a life-long role in the processes of learning and communication essential to productive participation in life.
Listening - a Master Skill
Listening is rarely taught in schools because educators and almost everyone assume [...]

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